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WHAT PATIENTS WANT

What Patients Want book
  1. books for optometrists
    Consumer Wants
    Patients want you to be successful, so you can continue caring for their eyes. So this book helps you to grow your optometry practice, because that's "What Patients Want".
  2. optometry books
    Concept
    The book is based upon an international survey of 1,836 eyecare consumers on 4 continents, combined with the conclusions reached from the author's own experiences during 40 years of private practice.
  3. Secure payments
    Easy to Order
    The convenience of ordering on-line. Visit our Store and complete the secure order form, with payment by Visa or Mastercard. (PayPal a/c not needed).
A book written for professional optometrists and practice owners. Almost 300 pages, printed in colour.
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  1. tony hanks
    Author
    Well-known optometrist Tony Hanks wrote "What Patients Want" based upon his successful experience of patient and practice management experience.
  2. optometry staff training
    Resources
    There is also learnings from other fields – like marketing & psychology. Plus a valuable collection of resources and forms that can be used with patients and staff in your practice.
  3. Book Review
    Book Review
    "What Patients Want" has received excellent reviews in the press. You can view a review from the magazine MiVision in the Support Files.
  4. Topics
    Topics
    Almost 300 pages covering the Consumer Survey; Learning from Others; The Patient Cycle; Clinical Guides; Practice Growth; Retaining & Attracting Patients; Shared Resources; and a unique Practice Growth Plan.
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We accept Visa, Matercard or PayPal for secure payments, BUT a PayPal account is not needed
Examples of Pages in "What Patients Want" . .
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The Author
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