OPTOMETRY DOWNLOADS - FREE

Optometry Practice Management - Hanks Resources

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On this website we have a philosophy of sharing useful resources with eyecare professionals from all countries.

There are a lot of proven resources for use in your practice; with the following being the most popular of our free downloads . . .
Hanks Files - Page 1
Go to Hanks Files - Page 2

Optometry Practice Growth

Attracting New Optometry Patients  - Discussion Paper

Attracting New Optometry Patients - Worksheet Plan

Optometry ​Practice Growth
- Worksheet Plan

The biggest challenge for most new practices is having enough patients. This article is a resource that describes practical suggestions for this problem.
Building upon the areas discussed in the article "Attracting New Patients?" this is a practical plan that can be implemented. 
This detailed plan has been used to help achieve practice growth. It is based upon topics & materials covered in the book "What Patients Want".
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Attracting New Pts
Plan for Attracting
Plan for Growth

Optometry Patient Education

Optometry Patient Education -
Myopia

Optometry Patient Education -
​Hyperopia

Optometry Patient Education -
​Astigmatism

Patient information about short-sightedness (myopia).
Includes causes, symptoms and correction.
Patient information about long-sightedness (hyperopia).
​Includes causes, symptoms and treatment.
Patient information about astigmatism.
​Includes causes, symptoms, tests and treatment

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Myopia
Hyperopia
Astigmatism

Optometry Patient Education -
Presbyopia

Optometry Patient Education -
Glaucoma

Optometry Patient Education -
Cataract

Optometry Patient Education -
​Diabetic Eye Damage
Patient information about near focussing difficulties associated with age (presbyopia).
​Includes cause, incidence, symptoms and treatment
.
Patient information about the eye disease Glaucoma. Includes effects, risk factors symptoms, diagnosis and treatment.
Patient information about the eye condition Cataract. Includes effects, risk factors, symptoms, diagnosis, prevention and treatment.
Diabetes can cause serious damgae to the eye and vision. This patient information summarises the risks, damage, symptoms & recommendations.
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Presbyopia
Glaucoma
Cataract
Diabetes & the Eye

Optometry Patient Education -
Children's Vision Problems

Optometry Patient Education -
Children's Vision Checklist

Optometry Patient Education -
Children's Vision Advice

Optometry Patient Education -
​Regular Eyecare

Around 20% of children has a vision problem. However, children will seldom complain because they think everybody else sees the way they do.
This is a useful checklist for the signs & symptoms of vision problems in children. It is designed for giving to parents to complete.
Parents often ask for advice about their children's developing vision. This summary is designed as ahandout to address this question.
How often should I have my eyes checked? How often should my child's eyes be checked? These questions about regular eyecare are answered in this handout.
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Children's Vision
Children's Checklist
Advice for Children
Schedule for Eyecare

Optometry Patient Education -
Types of Soft CL's

Optometry Patient Education -
CL Symptoms

Optometry Patient Education -
CL Advice for Wearers

Optometry Patient Education -
​CL Handling

The options in soft contact lenses can be confusing. This patient information summarises the options available for patients.
Some symptoms are normal with contact lenses, but others are definitely abnormal. This patient information summarises the differences.
Answers to common questions from new wearers of contact lenses. Issues like swimming, showering, hair-dressing and
flying.
This patient handout describes the instructions for soft contact lens insertion & removal, as well as lens care and the initial wearing schedule.
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Types of Soft CL's
Symptoms with CL's
Advice for CL Wearers
CL Handling

Optometry Patient Education -
Macular Degeneration

Optometry Patient Education -
OCT Eye Scans

Optometry Patient Education -
How Would I See?

Optometry Patient Education -
​UV & Eye Damage

Macular degeneration is an eye disease that is now one of the major causes of blindness.
​This handout describes the condition and gives tips for eye health.
Ocular Coherence Tomography (OCT) is a powerful technology for assessment retinal eye health. This handout supports the value of this extra scan.
This is a collection of simulations for 5 common eye conditions - glaucoma, cataract, macular degeneration, floaters and colour blindness.
TV damage can be significant in the eye. This handout descibes the potential damage and the UV protection now available in spectacle lenses.
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Macular Degeneration
The Benefit of OCT
How Would I See?
UV Eye Damage

Optometry Patient Education -
Anti Reflection

Optometry Patient Education -
Polarized Lenses

Optometry Patient Education -
Computers & Vision

Optometry Patient Education -
Computers & Eye Damage?

Anti-reflection coatings are often added to modern spectacle lenses. This patient handout explains the benefits for both appearance & vision.
Most people agree that the most effective sunglass lenses are those that are polarized; available in prescription or non-prescription.
Many people experience eye & vision symptoms associated with computer use. This handout includes advice about visual stress and ergonomics.
This handout answers a common patient question. It addresses issues around excessive exposure to blue light and suggestions for eye protection.
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Anti-Reflection
Polarized Lenses
Computers & Vision
Can Computers Hurt?
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Optometry Staff Training

Optometry Staff Training -
Understanding VA

Optometry Staff Training -
Questions You May Be Asked 

Optometry Staff Training -
Delivery ​of New Spectacles

Understanding VA results is an important topic that can also be  discussed at staff meetings. (An exerpt from "The Optometry Team"). 
Answers to common questions that staff may be asked by members of the public. Discuss at staff meetings. (An exerpt from "The Optometry Team").
A discussion of the best standard procedures for delivering new specs for patients. Discuss at staff meetings. (An exerpt from "The Optometry Team").
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Understanding VA
Common Questions
Delivery of New Specs

Optometry Staff Training -
Types of Contact Lenses

Optometry Staff Training -
Common Diseases of the Eye

Optometry Staff Training - Positive Communication 

Optometry Staff Training -
Using Demonstrations

A description of the different types of contact lenses available. Discuss at staff meetings. (An exerpt from "The Optometry Team").
Common eye dieases include glaucoma, ctaract, pterygium, macular degeneration, floaters & others. (An exerpt from "The Optometry Team"). 
An example of using a positive approach when new specs are not ready. Discuss at staff meetings. (An exerpt from "The Optometry Team").
This is a short article about the use of demonstrations to better communicate with patients. (An exerpt from "The Optometry Team").
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Types of CL's
Eye Diseases
Communication
Using Demonstrations

Optometry Staff Training -
The Terminology We Use 

Optometry Staff Training -
​Measuring the PD

Optometry Staff Training -
The Patient ​Cycle

Optometry Staff Training -
​Key Words

What we say and the words we choose are an important part of “communication” with our patients. (An excerpt from "The Optometry Team")
A useful summary to help support staff in understanding and measuring the patient's PD. (An excerpt from "The Optometry Team")  
This is a fun discussion starter for use at staff meetings. It comes from the book "What Patients Want" and is based upon the "Snakes & Ladders" game. 
"Key Words" are the preferred words that staff should use in various situations. This is a handy reminder for locations like behind the reception desk. 
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Terminology We Use
Measuring PD
The Patient Cycle
Key Words

Optometry Staff Training -
The Basics of What We Do 

Optometry Staff Training -
One Percent Improvements

Optometry Staff Training -
Mystery Word ​Puzzles

Optometry Staff Training -
Handling an Eye Emergency

It is very difficult to achieve one single 10% improvement in an established practice, but making many 1% improvements is much more acheivable. 
These puzzles can be used for general revision in optometry practices and they can also be used to stimulate discussion at staff meetings. 
This is a training summary for how support staff should handle an eye emergency presenting in an optometry practice.
A list of the service standards to strive for in an optometry practice. It was created after being inspired by the training in a world-leading 5 Star hotel.
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1% Improvements
Mystery Words
Eye Emergency
The Basics
Power of majority

Optometry Staff Training -
The Power of The Majority 

A lot that can be learned other fields & this is an example: 'Social Proof' comes from psychology and helps to encourage particular behaviour.  
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Power of Majority
A TIP FOR YOU
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